Interview 07: Atiqa Ghouse
Dublin Core
Title
Interview 07: Atiqa Ghouse
Subject
COVID-19, COVID-19 pandemic, Hoboken, New Jersey
Description
An oral history with Atiqa Ghouse, food service employee, regarding Hoboken's response to the COVID-19 pandemic, as well as her personal experiences with it.
Creator
Hoboken Public Library
Publisher
Hoboken Public Library
Date
Recorded May 24, 2022
Format
Uploaded recording: .mp3
Preservation recording: .wav
Preservation recording: .wav
Language
English
Type
Oral history
Oral History Item Type Metadata
Original Format
Digital audio file
Duration
00:26:16
Transcription
Q: Hi, and thank you for joining us for this oral history interview. If you could please state your name, age, ethnicity, any other relevant background, and how long you’ve worked or lived in Hoboken—anything you want to share with us, and then include today’s date.
AB: Okay. So my name is Atiqa Ghouse but everyone calls me Etu [phonetic 00:00:21] and—what was the other thing you said? Oh, I’m Indian by race and I’ve been working in Hoboken for up to two to three years right now. I work in a Korean fried chicken place. And it’s pretty much fun, yeah.
Q: So you—do you live in Hoboken or are you commuting to work?
AB: I commute to—I commute to work.
Q: And where were you when the initial lockdown was announced for March 2020? And what do you remember from that day/moment?
AB: Oh, actually I was working at that time, so when they started this whole washing hands and stuff, we were, like, buying a lot of staplers, a lot of gloves for the customers for the precautions and when the Covid hit, it was really hectic. I would say definitely because the lockdown and everything and people were ordering out, so it was so new to us to manage how to do everything with taking all the cautions. So it was pretty busy but also crazy at the same time, yes. Because we had no idea what they were doing, to be honest with you.
Q: So you just felt that nothing in your past could have prepared you for this—[overlapping 00:01:42].
AB: Yeah, for real. And we didn’t take any days off because we couldn’t because there was so much demand for food at that time. Everyone was ordering out and then closing around 7 because remember Hoboken had the curfew around that time and people were ordering and they were, like, why are you closing? We need food around that same time because for dinner and everything. So, yeah. It was interesting.
Q: And so, you know, as the pandemic progressed, how would you say things changed? From that initial stress?
AB: I think it got better for sure because there are a lot of people coming out and trying to help, trying to show that they care for essential workers and everything—really helpful to that because I would say people actually understand when you tried to tell them, oh, there’s a pandemic going on. You have to take precautions. We cannot come upstairs to deliver to you sometimes. You need to come downstairs. So some were understanding, some were not so much.
Q: And how would you de-stress from, like, a stressful day at work? Was there any sort of routine you got into, like, listening to music or—
AB: Yeah. So we definitely used to blast a lot of music in the store for sure. Because nobody was allowed inside the store and when we used to have, like, two busy days, after we were done with work, we used to just order pizza or anything and just munch and call it a day. Oh, this happened, this was funny. We took it to more, like, humor sense, when something stressful happened so that was good.
Q: And so anything that, you know, was your life at home that changed? Do you live with your family or roommates, or…?
AB: I live with my family so their only concern was, why am I going to work every day when everyone is not working. Because it was only me in my family who was doing a restaurant job so it was—I’m the essential worker, all of them had desk jobs and stuff like that. So they were all sitting home and doing their jobs while me, every day, going to work so they were a little concerned for that. They were, like, can you just stay home? And I was, like, oh I cannot. I have to go to work.
Q: Yeah.
AB: So that was that.
Q: And did you do anything volunteer-wise during the pandemic, you know, to help out anybody else? Or was your time spent at work since—
AB: We had a food bank where we collected cans and stuff for—I forgot, was it . . . the Salvation Army or something, so we did that and we, I think we did it once or twice. Yeah, because, other than that, I didn’t have that much time. But, yeah, we used to do that and then I think they would offer discounts to the hospital, the 308 Willow, yeah. Yeah, so they did that.
Q: And did you ever deliver anything to the hospital? Were they appreciative of that or…?
AB: I think they did when I was not there, when my boss was there. I didn’t do it. I think my boss did it for sure, yeah.
Q: And what are some of the things that you—that occurred during the pandemic that you think those outside of your own experience might not realize about?
AB: I think. . . taking off the mask would be a biggest concern because—yeah, so I had a bunch of regular customers that come with the mask on, so I wasn’t fazed. So when the pandemic slowly got in control, they took off their masks, but I couldn’t tell if it was the same person, so that was a funny reaction. They came in, they were, like, hey, how are you? And I’m, like, who’s this? How are you? Yeah, so it was a little bit awkward and they’re, like, you don’t know me? Like that hurts me. And I’m, like, oh, it’s you! Okay, I don’t remember you without the mask, you know.
Q: You got used to seeing people only from the eyes—
AB: Only the eyes, yes. I’m, like, oh, I know you only through your eyes, yeah, but somebody comes in and they’re like, oh my usual. And I’m, like, uh, what is your usual? Who are you? And they’re, like, you don’t know me, Etu, come on now? Yeah, so that was pretty funny.
Q: And, you know, so how did you view yourself? Did you think—has the way you think of yourself changed during the pandemic because all of a sudden you were designated as an essential worker?
AB: I think because my mostly personality is super humorous. I always like to joke around with everyone. So customers not coming in and not having that communication was a little bit sad because I live for that. I love to make friends and stuff. So when the pandemic got to that point, I would say it was a little bit hard because you’re just working. You don’t have that interaction with people so you can’t really tell if, like, somebody is being kind to you and stuff like that. So little acts of kindness was, like, oh, such a nice thing to do, you know.
Q: And when you were able to reopen, how were things when you could have people in there more and…?
AB: Yeah, when we got to reopen and people would come inside, they were, like, because you know you get—when you offer somebody food, when the food is good, they were, like, oh, the food is so good and stuff like that. And you have a conversation and then you meet so many people from so many places, like, Hoboken is so diverse and they’d be, like, oh, I’m from here, I’m from there. So it’s really nice to have those conversations I would say. So that was really one nice thing.
Q: And was your job impacted at all by any of the supply chain issues that are going on, you know, like—
AB: Yes, definitely big time because I think there is such a limited supply at the moment, especially with, like, chicken and stuff, so we had to, unfortunately, raise our prices. So there was, like, a few customers who were complaining about it and, like, why are the prices so high? And we were, like, sorry to balance with everything with the building and everything and to keep up we had to pay extra to them so we had to put—we had to raise the prices. So that was one, I think, difficult challenge we had to face during the pandemic was the pricing. Because it just kept going higher rather than going lower because most people are not working and then nobody’s making that much money and everything is so expensive. So I can understand them, too, but it’s, like, two sides of the story.
Q: Yeah. [overlapping/unintelligible 00:08:49]. Do a lot of people, though, kind of realize that, you know—
AB: Yeah.
Q: . . . inflation and…?
AB: They did and plus on our website, we also put about inflation because of that we are raising the prices. So that was a little bit more better to do because everyone was, like, oh, a few days ago it was this and that. We’re, like, yeah, you know what’s going on because of inflation, yes.
Q: And did you have any difficulties personally obtaining supplies? The whole toilet paper shortage or was anything that your family ran out of during the pandemic that was an issue?
AB: The toilet paper shortage was, yeah, that time was—yeah, we actually didn’t have toilet paper for one or two days or something but we had to close the bathroom. We were, like, sorry we cannot let the customers in. We don’t have toilet paper. So they were, like, yeah. It was pretty funny, though. But I think they were understanding so it was okay. And, for Hoboken, I don’t think—I didn’t think—yeah, only a day or two. Not more than that. I think it had supplies and everything, yeah.
Q: And what precautions did your workplace take to keep you safe? Or was there anything, you know, you and your family did, you know, on top of that?
AB: Oh, yeah. So, when I enter my house, there’s, like, a sanitization section right there so I have to put my phone and everything and, like, spray it down with, like, rubbing alcohol and everything and then, like, I cannot talk to nobody or anything. I just go straight to the bathroom. Take a shower and everything and then come out and just—all those clothes and everything used to be on a separate basket and everything. Because I was the only one going to work so they were, like, okay, you’re in the quarantine-mode type of thing. Like, pre-quarantine.
Q: Yeah, yeah.
AB: So every time I had to, like, go straight up. Wash my hands. Clean my phone, my watch and everything and then go straight to the washroom to take a shower and then I would be okay with the whole family, yeah.
Q: And was your experience versus theirs—so did you feel like you kind of—
AB: I was—
Q: . . . it was nice for you to engage with other people versus—
AB: Yeah, but—
Q: . . . them not leaving the house?
AB: . . . I was also envious of them because they didn’t have to work but they could have been lazy, home in their pajamas, eating food and looking at the laptop, talking to their co-workers and stuff. For me, I had to go to work every day and I was, like, oh, my God. I’m so jealous of them. But then we had to close the store for a week or two because we were doing graduations and I felt—I was so bored in my house. I was, like, I need to go back to work. This was the best thing. I need to go interact with people. I cannot stay home, yeah.
Q: And, you know, have things mostly gone back to normal, would you say for you and your family and your co-workers? Or do you still see the effects of the pandemic regularly? Has your family gone back to work yet or are they still—[overlapping/unintelligible 00:11:47]?
AB: Yeah, they have gone back to work already and I think it’s getting all better at the moment because even at the store and as well as my co-workers and everything, I think it’s slowly getting back to—and their kids are going to school rather than online classes. So our—my sister is going back to school and everything, so I think it’s getting back to normal, which is good, yeah.
Q: And is your sibling college age or high school?
AB: My sister is in college right now, yeah.
Q: And do you know, how did she feel about having to do online classes?
AB: She liked it but she was sad that she couldn’t make that many friends because when you’re online you don’t know nobody like that, but when you go and have that college life. So she missed out on that and I feel like everyone needs to feel that college life, you know? It’s like a really precious, fun time, yeah.
Q: And do you have friends or family in other states or countries? Or, you know, how was their experience different from yours in Hoboken?
AB: Yes, so my sister, she currently lives in the Middle East, so I think for them, their most concerning thing was the vaccines. Because over here the whole system was so nicely done and everyone was getting the vaccines on time. Over there, in the Middle East, they were having difficulties giving vaccines and keeping everything on track. And actually assigning them for vaccines. So, I think when we got our vaccines after six months or so, that’s when they introduced vaccines in their country. So that was a bit of a challenge because we were concerned for their health. So, yeah, they had, like, this medical shortage like we didn’t face here that much. Other countries faced that, I would definitely say, yeah. And also taking precautions, you know.
Q: And was she—when she was living in the Middle East, was she working from home or was she…?
AB: She’s actually—she was working from the house as well.
Q: Okay.
AB: And same with her husband. But for them the precautions they were taking, they were, like, just complete lockdown. You know, for here we had curfews and stuff but for them was just complete shutdown. So they couldn’t go out to buy supplies because they recently had Covid baby—they had a Covid baby during that time, so it was crazy for them because they had to go out and every time they’d go out, the cops used to stop them and they’re, like, oh, what’s the reason for you to go out and stuff like that. You know, over here, they didn’t—
Q: Yeah, yeah, yeah.
AB: . . . yeah, so that was a little bit of, like a—like a challenge for them to be honest, yeah.
Q: So they were even more under lockdown than here?
AB: Yeah.
Q: Do you think there was anything about being in Hoboken that made your pandemic experiences unique? Or do you feel like it was mostly similar to other people that you talked to, in this country?
AB: I think for Hoboken it was different I would say, for sure. Because my friends who I met in college and they live in PA and stuff, for them it was, like, just lockdown straight up. They didn’t go out or anything like that. Plus I think everyone’s case scenario was different during the pandemic. Because there were essential workers and there were non-essential workers so I think everyone’s experience was different compared to that, yeah.
Q: And have you made any changes in your life or at your workplace that you plan to keep even after the pandemic is over?
AB: I think wearing a mask. I think it came a blessing because when I don’t have to dress up or anything, I just wear the mask. It’s so comfortable, yeah. And what else? Yeah, I think, yeah. Wearing a mask. I am so comfortable with it at my work because I go there and put it on every day so it kind of became a habit so sometimes when people don’t wear it, I’m, like, oh, why didn’t you wear your mask? Then I realize they don’t have to wear a mask, yeah.
Q: So maybe like during cold and flu season—
AB: Yeah, yeah, yeah.
Q: . . . you’ll always have it.
AB: It’s so great. Oh, and one more thing. Sneezing. Like I find myself so uncomfortable sneezing now in front of people. I’m, like, oh, I cannot cough or sneeze even when the allergies are kicking in. I’m, like, no, stop, stop. I cannot sneeze, yeah.
Q: And has the pandemic changed anything about the way you view Hoboken?
AB: I think, no. Because it was always fun even before Covid and even during Covid it was pretty fun because I was interacting with people and, like, with workers from different stores and everything so it became like a, kind of like a second family where everyone used to ask each other how everyone was doing. So it was really friendly. So I think having that experience was really nice and I don’t think it’s going to change anytime soon.
Q: And so you felt like all the businesses kind of came together—
AB: Yeah.
Q: . . . to support each other.
AB: Definitely. Because we have, like, a next-door bubble tea place and then we have, like, a bar right next door so every time something happens, everyone needs to ask, oh, how was your day? Everything good with you and stuff like that. Like, normal conversations. So which was really nice, yeah.
Q: What changes do you think, you know, Hoboken has had since the pandemic? You mentioned a little bit about, you know, coming together as a family—anything else?
AB: Yeah, I would say other changes would be, being more involved. Like how they’re, like, so open and ask every—what you say—commercial business as well as residents how they’re doing and get them involved in, like, a lot of things. I think that’s a really good thing that they do and they always, like, keep checking on people, like, you know, they’re super friendly. And they’re, like, oh, if you need resources here’s this. If you need this, like, you know, it’s really nice. So I think I like that.
Q: And do you have any predictions for the future of Hoboken?
AB: I think it’s definitely going to be amazing for sure. I feel like it’s going to attract more people because it became such, like, I feel like it’s going to be a famous tourist spot, hopefully. That’s what I’m hoping for. And definitely a nice hangout destination for everyone. That’s what I’m predicting because I always tell my friends to come to visit Hoboken for sure, yeah.
Q: Anything else you’d like to mention about Hoboken related to the pandemic or your personal experiences?
AB: I would say that during the pandemic, it was chaotic for everyone, to be honest. But everyone fought it together and came across all those hardships so I’m really thankful for everyone who got over it and I just wish everyone could be just happy, you know? Just thrive and just be healthy.
Q: And anything else pandemic-related you would want future generations of Hobokenites to know about?
AB: That there was a lot of hardship that a lot of people overcame. And there were so many essential workers that were working so anyone who is being, like, rude to those essential workers I would tell them not to be rude because you don’t know—I know you are uncomfortable with your life scenario, but they have it worse because they’re actually giving service to you while taking care of their family during that time. So they need to be mindful of those type of people, yeah.
Q: And then, finally, what would you tell those who are living through a similar experience or event in the future? Like, if in 100 years there’s another pandemic, what would your advice be?
AB: I would definitely tell them to stress out less because it’s time. It’s going—kind of going to definitely heal you so don’t be depressed or stressed out. That would be my one main thing. Find a hobby or something just to distract yourself and be active, yeah, definitely that.
Q: And anything else you’d like to share with…?
AB: Binge eating and watch a lot of Netflix shows, for sure. And watch anime! I watched a lot of Anime during pandemic time, it was crazy. Yeah, it was fun. And I ate a lot of food. I found so many food places, like, that was my hobby. I was, like, okay, where should I order out from? So I would order out and just binge watch. Yeah, so it was a lot of fun, yeah.
Q: So you definitely made the best of the situation?
AB: Yeah, I definitely do. I’m the glass half full all the time type of person, yeah. So even if it’s, like, a bad day or anything at work or anywhere, I just take it in a joking manner because it’s not serious. You cannot be mad at something if you’re, like, if you don’t care about that situation. Don’t take it through the heart personally but if you make that situation a little bit less stressful, I think you can handle it perfectly. So just don’t take it to your heart, to be honest, yeah. It’s, like, just kind of a bad day. Just get over it. You’re going to have a better day the next day, yeah.
Q: So that’s all the questions I had unless you want to add anything else.
AB: I think that’s about it. I would like to tell you guys a story that really happened during this pandemic that would have never happened. So you know during pandemic how we had to take off the mask only when you’re eating—so I had a customer who called in to place an order for food and it was during lunch time and they placed an order and I was, like, eating and the person walked in—because I had my mask off—and he was, like, oh, you guys don’t wear a mask in here? And I was, like, with food in my hand—I was eating. So I put my food—I’m like, oh, I’m so sorry and I put my mask on. They’re, like, oh, it’s okay don’t worry. I don’t want food or anything and he just walked out. And the food was ready because we make it by order and I was, like, oh my God. It’s such a big order what am I going to do? Like, I was so stressed out because they didn’t pay or anything. I’m like, should I call my boss? Will she be mad? And stuff like that, but she wasn’t. And just then another customer walked in and I told the employees in the kitchen to stop every order—don’t make it because I didn’t have his name or anything, so I don’t know which order it was that he placed. And the customer came in for his order that I put on hold in the kitchen. And he’s, like, where’s my food? And I’m, like, I’m so sorry. Your food is going to take a little bit longer and I told him the whole story. And he’s, like, why would somebody do that? You were eating. You were not in the wrong. And I was, like, I don’t know what happened. He’s, like, where is his food? And I was, like, oh, it’s still waiting, like, put it on my tab. I’m going to take everything. And I was, like, oh my God, you would do that for me? That was so nice of you. And he’s, like, no it’s okay. Don’t worry about it. So there’s, like, annoying customers but there are also super nice customers. So I was, like, oh my God, like, that’s basically Hoboken. They will try to help you out in any scenario possible. So that was really sweet of that person. And I think that would only happen during pandemic. No other times.
Q: Yeah.
AB: But, yeah. That was interesting. And I can never forget that. That was so nice of him.
Q: And you were saying that the hospital—I know another nurse who was saying how great it was—all the food that people would deliver—
AB: Yeah, so my boss, like, I know they love fried chicken—the Korean fried chicken—so they would always order so I knew this customer who would like rice with their order and stuff like that. So I would always give them rice. So one time her husband came in and he placed an order and he’s, like, oh, you’re the person who gives the rice? I was, like, I remember talking to a female. I forgot she must be married or something. There’s a female—I said that to her anyway—and he’s, like, oh, that’s my wife. I’m, like, oh, sorry. I didn’t even recall that. And she could be married and stuff so that was funny. He was, like, oh, it’s okay, kiddo, yeah. So that was nice. So there were so many people who, after the pandemic, like, opened up. I could actually see them in person. They were, like, oh, we used to call over there. I was, like, oh, so you—you know, because sometimes you only hear them on the phone. And so when you see them as a person, I was, like, oh my God [unintelligible 00:24:37].
Q: Yeah.
AB: And we had this nanny who used to come every time to eat and after the food—before the pandemic—so when the pandemic happened, they would just deliver. So last week or so, she got the baby again and it was so nice to see the baby after, like, a whole year. So I was, like, oh my God, you grew up so much. Yeah, so it was really nice.
Q: Yeah.
AB: So, yeah, that’s really nice. So after seeing the customers, like, for a whole year, right? And then seeing them in person and you’re, like, oh, we used to deliver—you’re from near here. [overlapping/unintelligible 00:25:10]
Q: Yeah.
AB: I’m, like, oh, it’s you, you know.
Q: We had that, even at the library—
AB: Oh, really?
Q: . . . like older people that you worried about their health, like they’d call or something and you’d be, like, I’m so glad to hear from you. [overlapping/unintelligible 00:25:21] You realize, like, how much you kind of care about other people that you were, like, helping.
AB: I know. It’s so amazing. They’re, like, oh my God, how you been? Yeah, it’s so nice. Yeah, especially when people come in and they’re, like, oh. And then I feel like when I go to other places to eat and stuff, and I tell them, oh, I work in Hoboken. And they’re, like, oh, we know that place. I was so happy. [inaudible 00:25:45] just come visit me any time, yeah.
Q: Yeah, thank you so much for coming in.
AB: Oh, no worries. It’s no problem at all.
Q: Yeah, it’s great to get so many different perspectives from the town.
AB: Oh, yeah. And they’re all so sweet of you guys to actually hold this whole event. That was really nice. Such a good idea I would say. It’s more like community-related and, like, it’s really interesting. A lot of people would definitely like that. And I would definitely want to volunteer some, too, if I had time, yeah.
[audio end]
AB: Okay. So my name is Atiqa Ghouse but everyone calls me Etu [phonetic 00:00:21] and—what was the other thing you said? Oh, I’m Indian by race and I’ve been working in Hoboken for up to two to three years right now. I work in a Korean fried chicken place. And it’s pretty much fun, yeah.
Q: So you—do you live in Hoboken or are you commuting to work?
AB: I commute to—I commute to work.
Q: And where were you when the initial lockdown was announced for March 2020? And what do you remember from that day/moment?
AB: Oh, actually I was working at that time, so when they started this whole washing hands and stuff, we were, like, buying a lot of staplers, a lot of gloves for the customers for the precautions and when the Covid hit, it was really hectic. I would say definitely because the lockdown and everything and people were ordering out, so it was so new to us to manage how to do everything with taking all the cautions. So it was pretty busy but also crazy at the same time, yes. Because we had no idea what they were doing, to be honest with you.
Q: So you just felt that nothing in your past could have prepared you for this—[overlapping 00:01:42].
AB: Yeah, for real. And we didn’t take any days off because we couldn’t because there was so much demand for food at that time. Everyone was ordering out and then closing around 7 because remember Hoboken had the curfew around that time and people were ordering and they were, like, why are you closing? We need food around that same time because for dinner and everything. So, yeah. It was interesting.
Q: And so, you know, as the pandemic progressed, how would you say things changed? From that initial stress?
AB: I think it got better for sure because there are a lot of people coming out and trying to help, trying to show that they care for essential workers and everything—really helpful to that because I would say people actually understand when you tried to tell them, oh, there’s a pandemic going on. You have to take precautions. We cannot come upstairs to deliver to you sometimes. You need to come downstairs. So some were understanding, some were not so much.
Q: And how would you de-stress from, like, a stressful day at work? Was there any sort of routine you got into, like, listening to music or—
AB: Yeah. So we definitely used to blast a lot of music in the store for sure. Because nobody was allowed inside the store and when we used to have, like, two busy days, after we were done with work, we used to just order pizza or anything and just munch and call it a day. Oh, this happened, this was funny. We took it to more, like, humor sense, when something stressful happened so that was good.
Q: And so anything that, you know, was your life at home that changed? Do you live with your family or roommates, or…?
AB: I live with my family so their only concern was, why am I going to work every day when everyone is not working. Because it was only me in my family who was doing a restaurant job so it was—I’m the essential worker, all of them had desk jobs and stuff like that. So they were all sitting home and doing their jobs while me, every day, going to work so they were a little concerned for that. They were, like, can you just stay home? And I was, like, oh I cannot. I have to go to work.
Q: Yeah.
AB: So that was that.
Q: And did you do anything volunteer-wise during the pandemic, you know, to help out anybody else? Or was your time spent at work since—
AB: We had a food bank where we collected cans and stuff for—I forgot, was it . . . the Salvation Army or something, so we did that and we, I think we did it once or twice. Yeah, because, other than that, I didn’t have that much time. But, yeah, we used to do that and then I think they would offer discounts to the hospital, the 308 Willow, yeah. Yeah, so they did that.
Q: And did you ever deliver anything to the hospital? Were they appreciative of that or…?
AB: I think they did when I was not there, when my boss was there. I didn’t do it. I think my boss did it for sure, yeah.
Q: And what are some of the things that you—that occurred during the pandemic that you think those outside of your own experience might not realize about?
AB: I think. . . taking off the mask would be a biggest concern because—yeah, so I had a bunch of regular customers that come with the mask on, so I wasn’t fazed. So when the pandemic slowly got in control, they took off their masks, but I couldn’t tell if it was the same person, so that was a funny reaction. They came in, they were, like, hey, how are you? And I’m, like, who’s this? How are you? Yeah, so it was a little bit awkward and they’re, like, you don’t know me? Like that hurts me. And I’m, like, oh, it’s you! Okay, I don’t remember you without the mask, you know.
Q: You got used to seeing people only from the eyes—
AB: Only the eyes, yes. I’m, like, oh, I know you only through your eyes, yeah, but somebody comes in and they’re like, oh my usual. And I’m, like, uh, what is your usual? Who are you? And they’re, like, you don’t know me, Etu, come on now? Yeah, so that was pretty funny.
Q: And, you know, so how did you view yourself? Did you think—has the way you think of yourself changed during the pandemic because all of a sudden you were designated as an essential worker?
AB: I think because my mostly personality is super humorous. I always like to joke around with everyone. So customers not coming in and not having that communication was a little bit sad because I live for that. I love to make friends and stuff. So when the pandemic got to that point, I would say it was a little bit hard because you’re just working. You don’t have that interaction with people so you can’t really tell if, like, somebody is being kind to you and stuff like that. So little acts of kindness was, like, oh, such a nice thing to do, you know.
Q: And when you were able to reopen, how were things when you could have people in there more and…?
AB: Yeah, when we got to reopen and people would come inside, they were, like, because you know you get—when you offer somebody food, when the food is good, they were, like, oh, the food is so good and stuff like that. And you have a conversation and then you meet so many people from so many places, like, Hoboken is so diverse and they’d be, like, oh, I’m from here, I’m from there. So it’s really nice to have those conversations I would say. So that was really one nice thing.
Q: And was your job impacted at all by any of the supply chain issues that are going on, you know, like—
AB: Yes, definitely big time because I think there is such a limited supply at the moment, especially with, like, chicken and stuff, so we had to, unfortunately, raise our prices. So there was, like, a few customers who were complaining about it and, like, why are the prices so high? And we were, like, sorry to balance with everything with the building and everything and to keep up we had to pay extra to them so we had to put—we had to raise the prices. So that was one, I think, difficult challenge we had to face during the pandemic was the pricing. Because it just kept going higher rather than going lower because most people are not working and then nobody’s making that much money and everything is so expensive. So I can understand them, too, but it’s, like, two sides of the story.
Q: Yeah. [overlapping/unintelligible 00:08:49]. Do a lot of people, though, kind of realize that, you know—
AB: Yeah.
Q: . . . inflation and…?
AB: They did and plus on our website, we also put about inflation because of that we are raising the prices. So that was a little bit more better to do because everyone was, like, oh, a few days ago it was this and that. We’re, like, yeah, you know what’s going on because of inflation, yes.
Q: And did you have any difficulties personally obtaining supplies? The whole toilet paper shortage or was anything that your family ran out of during the pandemic that was an issue?
AB: The toilet paper shortage was, yeah, that time was—yeah, we actually didn’t have toilet paper for one or two days or something but we had to close the bathroom. We were, like, sorry we cannot let the customers in. We don’t have toilet paper. So they were, like, yeah. It was pretty funny, though. But I think they were understanding so it was okay. And, for Hoboken, I don’t think—I didn’t think—yeah, only a day or two. Not more than that. I think it had supplies and everything, yeah.
Q: And what precautions did your workplace take to keep you safe? Or was there anything, you know, you and your family did, you know, on top of that?
AB: Oh, yeah. So, when I enter my house, there’s, like, a sanitization section right there so I have to put my phone and everything and, like, spray it down with, like, rubbing alcohol and everything and then, like, I cannot talk to nobody or anything. I just go straight to the bathroom. Take a shower and everything and then come out and just—all those clothes and everything used to be on a separate basket and everything. Because I was the only one going to work so they were, like, okay, you’re in the quarantine-mode type of thing. Like, pre-quarantine.
Q: Yeah, yeah.
AB: So every time I had to, like, go straight up. Wash my hands. Clean my phone, my watch and everything and then go straight to the washroom to take a shower and then I would be okay with the whole family, yeah.
Q: And was your experience versus theirs—so did you feel like you kind of—
AB: I was—
Q: . . . it was nice for you to engage with other people versus—
AB: Yeah, but—
Q: . . . them not leaving the house?
AB: . . . I was also envious of them because they didn’t have to work but they could have been lazy, home in their pajamas, eating food and looking at the laptop, talking to their co-workers and stuff. For me, I had to go to work every day and I was, like, oh, my God. I’m so jealous of them. But then we had to close the store for a week or two because we were doing graduations and I felt—I was so bored in my house. I was, like, I need to go back to work. This was the best thing. I need to go interact with people. I cannot stay home, yeah.
Q: And, you know, have things mostly gone back to normal, would you say for you and your family and your co-workers? Or do you still see the effects of the pandemic regularly? Has your family gone back to work yet or are they still—[overlapping/unintelligible 00:11:47]?
AB: Yeah, they have gone back to work already and I think it’s getting all better at the moment because even at the store and as well as my co-workers and everything, I think it’s slowly getting back to—and their kids are going to school rather than online classes. So our—my sister is going back to school and everything, so I think it’s getting back to normal, which is good, yeah.
Q: And is your sibling college age or high school?
AB: My sister is in college right now, yeah.
Q: And do you know, how did she feel about having to do online classes?
AB: She liked it but she was sad that she couldn’t make that many friends because when you’re online you don’t know nobody like that, but when you go and have that college life. So she missed out on that and I feel like everyone needs to feel that college life, you know? It’s like a really precious, fun time, yeah.
Q: And do you have friends or family in other states or countries? Or, you know, how was their experience different from yours in Hoboken?
AB: Yes, so my sister, she currently lives in the Middle East, so I think for them, their most concerning thing was the vaccines. Because over here the whole system was so nicely done and everyone was getting the vaccines on time. Over there, in the Middle East, they were having difficulties giving vaccines and keeping everything on track. And actually assigning them for vaccines. So, I think when we got our vaccines after six months or so, that’s when they introduced vaccines in their country. So that was a bit of a challenge because we were concerned for their health. So, yeah, they had, like, this medical shortage like we didn’t face here that much. Other countries faced that, I would definitely say, yeah. And also taking precautions, you know.
Q: And was she—when she was living in the Middle East, was she working from home or was she…?
AB: She’s actually—she was working from the house as well.
Q: Okay.
AB: And same with her husband. But for them the precautions they were taking, they were, like, just complete lockdown. You know, for here we had curfews and stuff but for them was just complete shutdown. So they couldn’t go out to buy supplies because they recently had Covid baby—they had a Covid baby during that time, so it was crazy for them because they had to go out and every time they’d go out, the cops used to stop them and they’re, like, oh, what’s the reason for you to go out and stuff like that. You know, over here, they didn’t—
Q: Yeah, yeah, yeah.
AB: . . . yeah, so that was a little bit of, like a—like a challenge for them to be honest, yeah.
Q: So they were even more under lockdown than here?
AB: Yeah.
Q: Do you think there was anything about being in Hoboken that made your pandemic experiences unique? Or do you feel like it was mostly similar to other people that you talked to, in this country?
AB: I think for Hoboken it was different I would say, for sure. Because my friends who I met in college and they live in PA and stuff, for them it was, like, just lockdown straight up. They didn’t go out or anything like that. Plus I think everyone’s case scenario was different during the pandemic. Because there were essential workers and there were non-essential workers so I think everyone’s experience was different compared to that, yeah.
Q: And have you made any changes in your life or at your workplace that you plan to keep even after the pandemic is over?
AB: I think wearing a mask. I think it came a blessing because when I don’t have to dress up or anything, I just wear the mask. It’s so comfortable, yeah. And what else? Yeah, I think, yeah. Wearing a mask. I am so comfortable with it at my work because I go there and put it on every day so it kind of became a habit so sometimes when people don’t wear it, I’m, like, oh, why didn’t you wear your mask? Then I realize they don’t have to wear a mask, yeah.
Q: So maybe like during cold and flu season—
AB: Yeah, yeah, yeah.
Q: . . . you’ll always have it.
AB: It’s so great. Oh, and one more thing. Sneezing. Like I find myself so uncomfortable sneezing now in front of people. I’m, like, oh, I cannot cough or sneeze even when the allergies are kicking in. I’m, like, no, stop, stop. I cannot sneeze, yeah.
Q: And has the pandemic changed anything about the way you view Hoboken?
AB: I think, no. Because it was always fun even before Covid and even during Covid it was pretty fun because I was interacting with people and, like, with workers from different stores and everything so it became like a, kind of like a second family where everyone used to ask each other how everyone was doing. So it was really friendly. So I think having that experience was really nice and I don’t think it’s going to change anytime soon.
Q: And so you felt like all the businesses kind of came together—
AB: Yeah.
Q: . . . to support each other.
AB: Definitely. Because we have, like, a next-door bubble tea place and then we have, like, a bar right next door so every time something happens, everyone needs to ask, oh, how was your day? Everything good with you and stuff like that. Like, normal conversations. So which was really nice, yeah.
Q: What changes do you think, you know, Hoboken has had since the pandemic? You mentioned a little bit about, you know, coming together as a family—anything else?
AB: Yeah, I would say other changes would be, being more involved. Like how they’re, like, so open and ask every—what you say—commercial business as well as residents how they’re doing and get them involved in, like, a lot of things. I think that’s a really good thing that they do and they always, like, keep checking on people, like, you know, they’re super friendly. And they’re, like, oh, if you need resources here’s this. If you need this, like, you know, it’s really nice. So I think I like that.
Q: And do you have any predictions for the future of Hoboken?
AB: I think it’s definitely going to be amazing for sure. I feel like it’s going to attract more people because it became such, like, I feel like it’s going to be a famous tourist spot, hopefully. That’s what I’m hoping for. And definitely a nice hangout destination for everyone. That’s what I’m predicting because I always tell my friends to come to visit Hoboken for sure, yeah.
Q: Anything else you’d like to mention about Hoboken related to the pandemic or your personal experiences?
AB: I would say that during the pandemic, it was chaotic for everyone, to be honest. But everyone fought it together and came across all those hardships so I’m really thankful for everyone who got over it and I just wish everyone could be just happy, you know? Just thrive and just be healthy.
Q: And anything else pandemic-related you would want future generations of Hobokenites to know about?
AB: That there was a lot of hardship that a lot of people overcame. And there were so many essential workers that were working so anyone who is being, like, rude to those essential workers I would tell them not to be rude because you don’t know—I know you are uncomfortable with your life scenario, but they have it worse because they’re actually giving service to you while taking care of their family during that time. So they need to be mindful of those type of people, yeah.
Q: And then, finally, what would you tell those who are living through a similar experience or event in the future? Like, if in 100 years there’s another pandemic, what would your advice be?
AB: I would definitely tell them to stress out less because it’s time. It’s going—kind of going to definitely heal you so don’t be depressed or stressed out. That would be my one main thing. Find a hobby or something just to distract yourself and be active, yeah, definitely that.
Q: And anything else you’d like to share with…?
AB: Binge eating and watch a lot of Netflix shows, for sure. And watch anime! I watched a lot of Anime during pandemic time, it was crazy. Yeah, it was fun. And I ate a lot of food. I found so many food places, like, that was my hobby. I was, like, okay, where should I order out from? So I would order out and just binge watch. Yeah, so it was a lot of fun, yeah.
Q: So you definitely made the best of the situation?
AB: Yeah, I definitely do. I’m the glass half full all the time type of person, yeah. So even if it’s, like, a bad day or anything at work or anywhere, I just take it in a joking manner because it’s not serious. You cannot be mad at something if you’re, like, if you don’t care about that situation. Don’t take it through the heart personally but if you make that situation a little bit less stressful, I think you can handle it perfectly. So just don’t take it to your heart, to be honest, yeah. It’s, like, just kind of a bad day. Just get over it. You’re going to have a better day the next day, yeah.
Q: So that’s all the questions I had unless you want to add anything else.
AB: I think that’s about it. I would like to tell you guys a story that really happened during this pandemic that would have never happened. So you know during pandemic how we had to take off the mask only when you’re eating—so I had a customer who called in to place an order for food and it was during lunch time and they placed an order and I was, like, eating and the person walked in—because I had my mask off—and he was, like, oh, you guys don’t wear a mask in here? And I was, like, with food in my hand—I was eating. So I put my food—I’m like, oh, I’m so sorry and I put my mask on. They’re, like, oh, it’s okay don’t worry. I don’t want food or anything and he just walked out. And the food was ready because we make it by order and I was, like, oh my God. It’s such a big order what am I going to do? Like, I was so stressed out because they didn’t pay or anything. I’m like, should I call my boss? Will she be mad? And stuff like that, but she wasn’t. And just then another customer walked in and I told the employees in the kitchen to stop every order—don’t make it because I didn’t have his name or anything, so I don’t know which order it was that he placed. And the customer came in for his order that I put on hold in the kitchen. And he’s, like, where’s my food? And I’m, like, I’m so sorry. Your food is going to take a little bit longer and I told him the whole story. And he’s, like, why would somebody do that? You were eating. You were not in the wrong. And I was, like, I don’t know what happened. He’s, like, where is his food? And I was, like, oh, it’s still waiting, like, put it on my tab. I’m going to take everything. And I was, like, oh my God, you would do that for me? That was so nice of you. And he’s, like, no it’s okay. Don’t worry about it. So there’s, like, annoying customers but there are also super nice customers. So I was, like, oh my God, like, that’s basically Hoboken. They will try to help you out in any scenario possible. So that was really sweet of that person. And I think that would only happen during pandemic. No other times.
Q: Yeah.
AB: But, yeah. That was interesting. And I can never forget that. That was so nice of him.
Q: And you were saying that the hospital—I know another nurse who was saying how great it was—all the food that people would deliver—
AB: Yeah, so my boss, like, I know they love fried chicken—the Korean fried chicken—so they would always order so I knew this customer who would like rice with their order and stuff like that. So I would always give them rice. So one time her husband came in and he placed an order and he’s, like, oh, you’re the person who gives the rice? I was, like, I remember talking to a female. I forgot she must be married or something. There’s a female—I said that to her anyway—and he’s, like, oh, that’s my wife. I’m, like, oh, sorry. I didn’t even recall that. And she could be married and stuff so that was funny. He was, like, oh, it’s okay, kiddo, yeah. So that was nice. So there were so many people who, after the pandemic, like, opened up. I could actually see them in person. They were, like, oh, we used to call over there. I was, like, oh, so you—you know, because sometimes you only hear them on the phone. And so when you see them as a person, I was, like, oh my God [unintelligible 00:24:37].
Q: Yeah.
AB: And we had this nanny who used to come every time to eat and after the food—before the pandemic—so when the pandemic happened, they would just deliver. So last week or so, she got the baby again and it was so nice to see the baby after, like, a whole year. So I was, like, oh my God, you grew up so much. Yeah, so it was really nice.
Q: Yeah.
AB: So, yeah, that’s really nice. So after seeing the customers, like, for a whole year, right? And then seeing them in person and you’re, like, oh, we used to deliver—you’re from near here. [overlapping/unintelligible 00:25:10]
Q: Yeah.
AB: I’m, like, oh, it’s you, you know.
Q: We had that, even at the library—
AB: Oh, really?
Q: . . . like older people that you worried about their health, like they’d call or something and you’d be, like, I’m so glad to hear from you. [overlapping/unintelligible 00:25:21] You realize, like, how much you kind of care about other people that you were, like, helping.
AB: I know. It’s so amazing. They’re, like, oh my God, how you been? Yeah, it’s so nice. Yeah, especially when people come in and they’re, like, oh. And then I feel like when I go to other places to eat and stuff, and I tell them, oh, I work in Hoboken. And they’re, like, oh, we know that place. I was so happy. [inaudible 00:25:45] just come visit me any time, yeah.
Q: Yeah, thank you so much for coming in.
AB: Oh, no worries. It’s no problem at all.
Q: Yeah, it’s great to get so many different perspectives from the town.
AB: Oh, yeah. And they’re all so sweet of you guys to actually hold this whole event. That was really nice. Such a good idea I would say. It’s more like community-related and, like, it’s really interesting. A lot of people would definitely like that. And I would definitely want to volunteer some, too, if I had time, yeah.
[audio end]
Interviewer
Aimee Harris
Interviewee
Atiqa Ghouse
Location
Hoboken Public Library, Hoboken, New Jersey
Citation
Hoboken Public Library, “Interview 07: Atiqa Ghouse,” Hoboken Public Library's 2022 COVID-19 Oral History Project, accessed May 15, 2024, https://hobokenoralhistory2022.omeka.net/items/show/7.